At Matthew Boost Store, we strive to provide fast, reliable, and secure delivery for all orders of our touchless bathroom faucets. This policy outlines our shipping and delivery process so you know what to expect when shopping with us.
1. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Carriers
We work with trusted shipping carriers to ensure your order arrives safely. Carrier options may include USPS, UPS, FedEx, or DHL depending on your location.
3. Estimated Delivery Times
Within USA: 5–10 business days after dispatch.
International Orders: 10–20 business days after dispatch (if applicable).
Note: Delivery times may vary due to customs clearance, weather, or carrier delays.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions may apply for qualifying orders.
5. Tracking Your Order
Once your order has shipped, we will send you a confirmation email with a tracking number so you can monitor the delivery progress.
6. Delivery Issues
If your order is delayed, lost, or arrives damaged:
Contact us immediately at support@matthewboost.store with your order number.
We will coordinate with the shipping carrier to resolve the issue.
7. Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
8. International Shipping (If Applicable)
Customers are responsible for any customs duties, taxes, or import fees.
Customs procedures may cause delivery delays beyond our control.
9. Contact Us
For shipping or delivery inquiries, please reach out to us:
Address: 3708 Kandy Ln, Haines City, FL 33844, USA
Email: support@matthewboost.store
Phone: +1 863 521 6868